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  1. Duuabl Customer Suport
  2. Customer FAQ

Customer FAQ

Here you will find answers to questions related to ordering services on Duuabl. For example: How to create a Duuabl account and place an order? How to choose the right Provider and communicate with them? How does payment work, and can I get an invoice? What to do if the Provider doesn’t show up or the work doesn’t meet expectations? How to modify or cancel an order?

Account and details

  • How to create a Duuabl account?
  • What to do if you forgot your password?
  • How to update your profile information?
  • I want to unsubscribe from newsletters.

Orders

  • How to place a new order?
  • What to do if no Tasker is found?

Communication and Collaboration with the Tasker

  • How to contact the Tasker?
  • Can I share files or images related to the task?
  • What to do if the Tasker doesn’t respond to my messages?

Payment and Invoicing

  • What payment methods are accepted?
  • Will I receive an invoice after the task is completed?
  • What to do if a payment fails?

Taskers' Work and Quality

  • How is the right Tasker selected for my job?
  • What to do if I am not satisfied with the completed work?
  • How to rate a completed task?

Security and Privacy

  • How does Duuabl protect my personal data?

Issue Resolution

  • Can I get a refund if the service does not meet my expectations?

Using the App and Platform

  • Where can I download the Duuabl mobile app?
  • Which devices and browsers support the Duuabl platform?
  • Is using Duuabl free of charge?

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